For tradespeople, contractors and the self-employed
1. Quote it.
2. Do it.
3. Get paid.
Send quotes your customers accept online, with risk assessments and method statements attached. Then log your hours and materials and turn them into a proper invoice in one click. Your customers never need an account.
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| Item | Qty | Amount |
|---|---|---|
| Prepare and paint walls and ceiling | 1 | £450.00 |
| Labour: fit new extractor | 6 hours | £150.00 |
| Cabinet handles | 14 | £66.50 |
| RAMS: Ladders, Interior painting attached | ||
| Quote total · 25% deposit | £666.50 | |
Built for people who do the work
If you price jobs, turn up, do the work and then chase the money, 123done takes the paperwork off your hands, so you look as professional as the big firms without paying for software you'll never use.
Painters and decorators
Quote a room or a whole house, log the days, add the paint with a photo of the receipt, and send RAMS for ladders, sanding and lead paint.
Handymen and property maintenance
Lots of small jobs for lots of clients. Fixed-price items from your own price list, plus hours when a job runs on.
Gardeners and grounds maintenance
Regular visits by the hour, one-off clearances at a fixed price, and RAMS for mowers, strimmers, hedge trimmers and chippers.
Window and gutter cleaners
Quick quotes for new customers, and RAMS for ladders and water-fed poles that letting agents and commercial clients ask for.
Domestic, oven and end-of-tenancy cleaners
Quote a deep clean, take a deposit, and show landlords and agents you work safely with chemicals.
Tree work, fencing and firewood
Quote the job with a start date the customer agrees to, and carry RAMS for chainsaws, log splitters and fencing.
Electricians, plumbers and small-works trades
Fixed-price quotes with VAT and the construction reverse charge, deposits, and RAMS to send before you start on site.
Facilities and hospitality contractors
Working for hotels, pubs, holiday parks and venues? The library has thousands of hospitality and maintenance risk assessments ready to adapt.
Holiday-let caretakers and changeovers
Bill several owners for regular visits, materials and call-outs, all from your phone, with one export for your bookkeeper.
Work by the hour for anyone else? It works for you too: bookkeepers, IT support, carers, tutors, cleaners and consultants all bill by the hour.
1, 2, 3… done
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1
Quote it
Labour by the hour, fixed-price items from your own price list, and materials, with VAT worked out for you. The customer gets a PDF and a link, and one tick accepts the price, the dates and your RAMS.
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2
Do it
Start and stop the timer on site, or add days by hand. Add materials with a photo of the receipt. If you asked for a deposit, the deposit invoice is ready to send.
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3
Get paid
Invoice the quoted amount less the deposit, or your actual hours and materials. Customers can pay by bank transfer or card.
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Job finished, money in, paperwork sorted. Every invoice and receipt saved for your tax return.
Quotes that win work
- Your logo, business details and the customer's address on a clean PDF.
- Mix hours × your rate, fixed prices and materials on one quote.
- Save your usual jobs and prices once, then drop them into any quote.
- Ask for a deposit, and optionally a start and finish date the customer agrees to.
- Customers accept or decline online. Their name, date and time go on the quote.
- Need to change the price? Send version 2. The old link points them to the new one.
- Quotes expire on the date you set, so old prices don't come back to bite you.
RAMS without the headache
- Search 3,100+ risk assessments, from ladders and decorating to chainsaws, cleaning chemicals and pool plant rooms.
- Domestic trade templates come with a method statement already started.
- Your business details, logo, the customer and the property are filled in for you.
- Score each hazard for the job with a simple 5 × 5 risk rating.
- Reuse last month's RAMS on a new job in two clicks.
- Send them with your quote. The customer accepts both together.
Getting paid
- Invoices numbered automatically, with your bank details printed on every one.
- Optional "Pay now" by card, Apple Pay or Google Pay, with the money going straight to you.
- Deposit invoices and "invoice as quoted" made for you from accepted quotes.
- See what's not invoiced, awaiting payment and paid at a glance.
- VAT at 20%, 5% or 0%, including the construction reverse charge. Limited company details printed in the footer.
Tax time sorted
- Log expenses as you go (fuel, materials, tools, phone, insurance) with a photo of the receipt, sorted into HMRC’s categories.
- Set regular costs like your phone or van insurance to repeat by themselves.
- A tax-year summary shows your income, expenses and profit, ready for your Self Assessment.
- Export a tax year, a month or any dates as one ZIP.
- Every invoice PDF as sent, the receipts, and a spreadsheet list.
- Save your bookkeeper's email and send them the lot with one button.
- Works on your phone: add it to your home screen and it opens like an app.
- Bank details stored encrypted. Customers only see what you send them.
A website that brings in work
- Ready in minutes: pick your trade, a layout and colours, and the wording is written for you to change.
- A page for each main service or course, so you can turn up for each one on Google.
- Your own photos of your work, with captions (Website Plus).
- Customers tap to call you or send a quote request that lands in 123done and your inbox.
- We check every website before it goes live, so nothing goes out wrong.
- Your own address, like yourname.co.uk: connect one you own, or buy one here and we do the setting up.
Get found on Google
- A simple to-do list with a score out of 100: three jobs at a time, each with a button that takes you to the fix.
- See your headline exactly as it appears on Google while you type it.
- Step-by-step help for Google Business Profile, Search Console, Bing, Yell, Facebook and trade directories, with your details ready to copy.
- Visitor numbers without a cookie banner: how many people visit, where they came from, and how many called or sent an enquiry.
- Included with every website. No extra SEO bill.
"Can you send over your RAMS?"
Letting agents, holiday-let companies, schools, councils, hotels and main contractors often ask for risk assessments and method statements before you start. Without them you can lose the job. With 123done they're ready in minutes and go out with your quote. Dedicated RAMS software can cost around £300 a year on its own.
Simple pricing
Pay for what you use. Try everything free first.
Free trial
£0
- 5 invoices to your customers
- 3 quotes, with RAMS if you like
- Up to 5 items on each invoice, 2 clients and 2 jobs
- No card needed
Invoicing
£50 a year
- Unlimited invoices, clients and jobs
- Hours by timer or by hand, materials and receipts
- Card payments and exports for your bookkeeper
Invoicing + Quotes
£85 a year
- Everything in Invoicing
- Quotes your clients accept online
- Your own price list of saved items
- Deposits, start and finish dates, and quote-to-invoice
Invoicing, Quotes + RAMS
£125 a year
- Everything in Invoicing + Quotes
- Risk assessments and method statements from 3,100+ templates
- RAMS sent and accepted with your quotes
All-in
£250 a year
- Everything in Invoicing, Quotes + RAMS
- Website Plus: your own trade website with your photos and a gallery
- Customer enquiries from your website straight to you
Add a website to any package
Your own site for your trade, ready in minutes: choose a layout and colours, and we write the words for you to change. Customers' quote requests come straight to you. Includes the Get found to-do list and visitor stats. Use our address or your own domain name.
Website
£120 a year
- Your own website, ready in minutes
- Choice of 4 layouts and 6 colour schemes
- Wording written for your trade, which you can change
- Quote requests sent straight to you
Website Plus
£240 a year
- Everything in Website
- Your own photos instead of the stock picture
- A gallery of your work
Add the Calendar to any package
Book visits, put yearly services and sweeps in the diary automatically, and remind your customers before you’re due.
Calendar
£30 a year
- Appointments for every client and job
- Yearly return visits booked for you (services, sweeps, inspections)
- Email reminders to your clients before a visit
- Shows in your phone’s calendar
Every package renews once a year. Change package or cancel any time from your account. When your free trial ends you can still record hours and download everything for 7 days. Nothing is ever deleted.
Straight answers
Do my customers need to sign up?
No. Quotes and invoices arrive by email as a PDF with a link. Customers accept quotes or pay by card from that link, with no account and no password.
Can I quote a fixed price?
Yes. Mix fixed-price items, hours at your rate and materials on one quote. Save your usual jobs as items with your price, and add them in one click.
How do deposits work?
Set a deposit percentage on the quote. When the customer accepts, a deposit invoice is made for you to check and send. The final invoice takes the deposit off automatically.
Are the risk assessments ready to use?
They're a strong starting point written to UK guidance. You check each hazard against the actual job, score it and add anything specific. You're responsible for the final assessment, and 123done makes it quick.
I'm VAT-registered or a limited company.
Add your VAT number and company details once. VAT is worked out on quotes and invoices, including the construction reverse charge, and your details go in the footer.
Do I get a website?
Add one to any package, or choose All-in. Pick a layout and colours, and the wording for your trade is written for you. Change anything you like. We check each site before it goes live, usually within 48 hours. No setup fee. Want your own address, like yourname.co.uk? Connect a domain you already own, or buy one from us and we set it all up.
Will people find my website on Google?
Your website is built the way search engines like, and the Get found to-do list walks you through the rest in plain steps: your Google Business Profile, telling Google your website exists, and getting listed on sites like Yell. You can watch the visits, calls and enquiries come in.
Can it remind my customers about their yearly service?
Yes, with the Calendar add-on. Book a visit with a yearly return visit and 123done puts next year's in your diary and emails the customer a reminder before it's due, in your business name. It works with your phone's calendar too.
Can I change package later?
Yes, any time from your Subscription page. Moving up only costs the difference for the rest of your year.
Can I use it on my phone?
Yes. Add it to your home screen and it opens like an app: start the timer on site and snap receipts as you go.
Can I get my records out?
Yes. Download every invoice and receipt for any dates as one ZIP, any time, or send it straight to your bookkeeper.
Send your first quote today
Free to start. No card needed.