Terms of service

1. About these terms

These terms apply when you use this 123done service, which is operated by Dale Jefferies. By creating an account you agree to them. Questions: admin@ubique-apps.co.uk.

2. What 123done does

123done lets self-employed people record the hours they work and the materials they buy for their own clients, and email those clients PDF invoices. It also exports your invoices and receipts for your bookkeeper.

123done is not accounting or tax software. It can add VAT to your invoices using the rate and details you give it, but it doesn't work out income tax or National Insurance, check your VAT number or company details with HMRC or Companies House, or file anything. You're responsible for the invoices you send, for using the right VAT rate and treatment (including the reverse charge), and for keeping the business records the law requires.

3. Your account

• Give accurate details and keep your password private. You're responsible for activity on your account.
• Tell us promptly if you think someone else has used your account.

4. Accurate records

Only record work you actually did and costs you actually paid, and only invoice people you've done that work for. Check each invoice before you send it: once sent it can't be changed, only voided.

4a. Free trial and subscription

• Each account can send 5 invoices free, with up to 5 items on each, and have up to 2 clients and 2 projects. One free trial per person or business.
• After that, sending invoices needs a subscription of £50 a year. Payments are taken by Stripe; we never see your card details.
• The subscription renews automatically each year until you cancel. You can cancel at any time under Subscription → Manage subscription; you keep full use until the end of the year you've paid for, and you won't be charged again.
• If your free invoices are used up or your subscription ends, you can still use the rest of 123done for 7 days. After that your account is paused until you subscribe. We don't delete your records because a subscription ended.
• We'll tell you in advance, on the site and by email, before changing the price of a subscription you already have. A new price applies from your next renewal.
• This doesn't affect any rights you have by law, including any right to cancel and get a refund.

4b. Websites

If your package includes a website, you're responsible for what it says: it must be accurate, lawful and about your own business, and any photos or reviews must be yours or used with permission. Every website, and every change to it, is checked before it goes live, and we may refuse or remove anything that breaks these terms.

Enquiries sent through your website's form belong to you: you're the data controller for them. We host your website and store and email those enquiries to you on your behalf, as your data processor. We only use them to provide the website, keep them secure, delete them after 12 months, don't pass them to anyone else except where the law requires, and will help you respond if someone asks about their data. Your website includes a privacy notice and business details page that we keep up to date.

Your website is shown while your subscription includes it. If it ends, visitors see a "not available" page and your website is kept, so it comes back if you subscribe again. You can delete it at any time.

4c. Domains and email accounts

A domain you buy through 123done is registered in your name for a year at a time and renews each year you pay for it. If you stop renewing, it stays yours until the end of the year paid for and is then let go, and anyone could register it afterwards.

Email accounts on that domain are included in its price (the number and storage are shown when you buy it). You choose their passwords and we don't keep a copy. They're for your own business email, not for bulk or marketing mailing lists, and must not be used for spam. There's no fixed sending limit, but we watch for accounts that suddenly send a lot of email and may pause sending from one (receiving still works) until it's made secure. Keep your own copy of anything important: when a domain ends, its email accounts and the emails in them are deleted.

5. Acceptable use

Don't use 123done to break the law, harass anyone, send spam, upload harmful content, try to access records that aren't yours, or interfere with the service. We may suspend or close accounts that do.

6. Availability

We aim to keep 123done available and working correctly, but can't promise it will be uninterrupted or error-free. Keep your own copy of anything you need for legal, tax or accounting purposes: the export gives you every invoice and receipt.

7. Liability

Nothing in these terms limits liability that can't be limited by law, including for death or personal injury caused by negligence, or for fraud. Otherwise, we aren't responsible for losses arising from inaccurate records entered by users, from invoices you send or don't get paid, or from losses that weren't reasonably foreseeable.

8. Ending your use

You can stop using 123done at any time and ask for your account to be closed. Invoices and records may be kept afterwards as described in the privacy policy.

9. Changes and law

We may update these terms and will publish the new version here. These terms are governed by the law of England and Wales.